Privacy Policy
Last updated: January 19, 2026
1. Introduction
Intelist S.R.L ("we," "our," or "us") is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our listing intelligence platform and services.
Important: We do NOT store personal information from guest reviews (names, comments) or host personal details. Only aggregated, anonymous rating data is collected to comply with privacy regulations.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and email address (via Google OAuth)
- Account credentials
- Payment information (processed securely through Stripe)
- Property listing URLs and names
- Revenue data from CSV uploads (your own property data only)
2.2 What We DON'T Collect (GDPR/CCPA Compliance)
To protect privacy, we explicitly DO NOT store:
- Guest names or personal review comments
- Host names or personal verification details
- Individual review content (only aggregated ratings)
- Third-party personal information
2.2 Automatically Collected Information
When you access our services, we automatically collect:
- Device information and IP address
- Browser type and version
- Usage data and analytics
- Cookies and similar tracking technologies
3. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Consent (Art. 6(1)(a)): You provide explicit consent when uploading data or adding properties
- Contractual Necessity (Art. 6(1)(b)): Processing necessary to provide our services
- Legitimate Interest (Art. 6(1)(f)): To analyze property performance and improve our service
- Legal Obligation (Art. 6(1)(c)): To comply with tax and financial reporting requirements
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Generate property performance reports and analytics
- Process payments and transactions
- Send you technical notices and support messages
- Respond to your comments and questions
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
5. Data Sharing and Disclosure
We do NOT sell your personal information. We may share your information only in the following circumstances:
- Service Providers (GDPR Art. 28): Apify (data enrichment), Stripe (payment processing), OpenAI (AI analytics) - all bound by data processing agreements
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
- With Your Consent: When you explicitly agree to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Data Retention
Retention Period: Property data is automatically flagged for deletion 90 days after your last update, unless you actively use the service.
You can request immediate deletion at any time through your account settings or by contacting us. Account data is retained as long as your account is active, plus any legally required retention period.
8. Your Privacy Rights
GDPR Rights (EU/EEA Users)
- Right to Access (Art. 15): Request a copy of your personal data - Download Your Data
- Right to Rectification (Art. 16): Correct inaccurate data through your dashboard
- Right to Erasure (Art. 17): Request deletion of your data - Delete All Data
- Right to Data Portability (Art. 20): Receive your data in machine-readable format (JSON)
- Right to Object (Art. 21): Object to processing by deleting your account
- Right to Restrict Processing (Art. 18): Limit how we process your data
- Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing
CCPA Rights (California Residents)
- Right to Know: What personal information we collect, use, and disclose
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of "sale" of personal information (we don't sell data)
- Right to Non-Discrimination: Equal service regardless of exercising your rights
- Authorized Agent: Designate someone to make requests on your behalf
Exercise Your Rights: Contact us at info@web.com.do or use the API endpoints linked above. We will respond within 30 days (GDPR) or 45 days (CCPA).
9. Do Not Sell My Personal Information (CCPA)
We DO NOT sell your personal information to third parties.
However, California residents can verify this or update preferences at: Opt-Out Preferences
10. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
11. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
12. Children's Privacy
Our services are not intended for individuals under the age of 16 (GDPR) or 18 (general). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
13. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
GDPR Compliance: For transfers from the EU/EEA, we use Standard Contractual Clauses (SCCs) and ensure adequate safeguards are in place to protect your personal data.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by email and posting the new Privacy Policy on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance.
15. Supervisory Authority (GDPR)
If you are in the EU/EEA and believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.
16. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: info@web.com.do
Privacy/DPO: info@web.com.do
Phone: +1 438-901-8508
Address: Cabarete, Dominican Republic 🇩🇴
Response Time: We will respond to all privacy requests within 30 days (GDPR) or 45 days (CCPA).